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Business Services
Kent Building Supplies
20000985 Requisition #


Director, Process Improvement

Kent is the largest retail building supply chain in Atlantic Canada. Our mission is to be the best source of home improvement products through superior service, quality products and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ 3700 people and work hard to increase our market share through strategic investment in training and technology.

We are currently seeking candidates for the role of Director, Process Improvement.



  • Analyze and document existing business processes using various methods to identify opportunities for improvement as well as losses and troubleshoot further to determine root causes
  • Develop short- and long-term strategies for future state of the business processes which will improve effectiveness and efficiencies
  • Improve process flows, clarify roles and responsibilities and improve communication across all departments to drive improvements in employee engagement, fill rates, inventory on hand and customer satisfaction
  • Identify opportunities to streamline and automate processes where possible
  • Coordinate and lead key project teams for improvement across all levels of the organization
  • Monitor existing processes to make sure they continue to perform at optimal levels of efficiency
  • Develop a continuous improvement culture and mindset throughout the organization
  • Coach/Mentor Green Belt and Black Belt Candidates and identify potential candidates

  • 10+ years’ experience in Process Improvement
  • Degree in Engineering, preferably with MBA
  • Proficient in project management skills and tools
  • Six Sigma Black Belt Certified
  • Excellent decision-making and leadership capabilities
  • Strong communication & analytical skills
  • Able to adapt quickly
  • Critical thinking and problem-solving skills

Start your career with Kent! We offer competitive wages, incentive programs, great teamwork, safe workplace, training, opportunity to advance, employee discount.

To Apply for this Career Opportunity:


Please apply online. 


We appreciate your interest in our company! Only those candidates selected for an interview will be contacted. 


To learn more about our products and services, click here




Kent Building Supplies is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

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